Here are some answers to questions we are often asked

The heat exchanger should be connected in counter-flow, this ensures that optimal performance can be achieved. Further information can be found in the relevant manual.
The heat exchanger is best fitted vertically, this helps reduce air and dirt being trapped. Further information can be found in the relevant manual.
This depends on the medium and temperatures in the heat exchanger. For advice please contact UNEX technical support.
Yes, we recommend filling the exchanger slowly starting from the lowest connections.
The guarantee is valid, as long as the heat exchanger has been fitted, used and serviced according to the relevant fitting, operations and service manual.
Your heat exchanger can be cleaned using a special detergents, compatibles with materials and type of fouling. Please apply to UNEX for details.
Welding and other similar processes create very high temperatures, which can damage gaskets and structure within the heat exchanger. Any work undertaken would invalidate the guarantee.
It is recommended to use mounting brackets. Additional load on the connections can lead to premature wear and will invalidate the guarantee.
Depending on the operating temperature, insulation prevents heat loss from the heat exchanger and prevents the risk of injury through burns.

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